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Frequently Asked Questions

 

 

If you are a student

If you are a landlord

If you are an advertiser

 

 

If you are a student  :

 

What are the registration requirements ?

 

You must be over 18 years old, be registered in a higher education establishment, have a training period to do during your programme and commit yourself to respect the clauses of functioning of Oresme.

 

How to register ?

 

You fill in the form on line and send us by post or via internet a proof that you are a student in training. Then you choose a username and after receiving the required documents, we will create your personal account and give you the codes enabling your access to it... 

 

What are the documents considered as a proof of my student status?

 

A copy of your student card or of your registration for the current year in your training establishment, or a copy of your placement agreement.

 

What is the personal account for ?

 

Your personal account enables you to have a free access to all our services, to contact other trainees, to get in touch with landlords, to benefit from the alert mail service, etc…

 

Are your services free ?

 

Yes, all our services are free of charge for students on condition that they are registered at Oresme. The compensation in return is that you commit yourself to respect all our conditions of functioning and especially to become a « contact » for other trainees over 2 years starting from your registration date.

 

What does « being a contact » mean ?

 

Being a contact means accepting to be possibly contacted by other students registered and who would need to exchange ideas, information, tips, etc…concerning their training. You commit yourself to answer them as much as you can.

 

How am I contacted ?

 

With a view to respect your details privacy, we will pass on to you each contact query from other trainees by e-mail at the address you indicated during your registration. Your username enables you to remain anonymous. You are then free to give your details.

 

Can I remain « contact » after 2 years ?

 

Yes you can remain contact beyond the 2 years period at your request. Without your special request, you are automatically taken off our database at the end of the period.

 

How does your housing help service work ?

 

You fill in the accommodation search form on line and our search engine will display the accommodations’ offers from landlords matching your criteria. If you are interested in an offer, we will put you in touch with the landlord concerned the way he chose: either by the display of his phone details, e-mail address or passing on to him your message. In the event of an agreement, you will have to sign the Oresme Trust Charter with the landlord who will send it back to us. At the end of your stay, you will fill in the satisfaction survey. You must be registered in order to benefit from this service

.

 

 

 

What is the Trust Charter ?

 

This is a commitment from the landlord to respect the renting conditions and from you to behave in compliance with these conditions in the interest of everybody. Oresme commits itself to respect the clauses of this charter and to cross of the list those who will not honour it.

 

What is the satisfaction survey ?

 

This is a document filled in by both landlords and students enabling the gathering of all testimonials, in order to make the other landlords and students benefit from it and solve the possible difficulties experienced by both sides.

 

Who establish the tenancy agreement ?

 

It is up to you and your landlord to establish it. Oresme is not an estate agency, it only puts students in touch with landlords of furnished accommodations.

 

Do I have to pay handling charges/fees ?

 

No, you don't have to, Oresme’s landlords are all private citizens.

 

What will happen if I can’t find any accommodation matching my criteria ?

 

You can benefit from the alert mail service that will warn you by e-mail each time that an offer is likely to interest you.

 

During my training period, if my usual own accommodation is vacant, is it possible for me to enter it as an offer ?

 

Of course, you can also register your own accommodation as an offer on condition that you are yourself the owner or if you obtained his agreement. Then, all you have to do is to follow the registration procedure for landlords.

 

Can I cancel my registration or change my details ?

 

In theory, your registration is for a 2-years term. However, you can change your details or ask us to delete them at any time by writing to :
Oresme chemin de pierrefeu 26400 Crest France

If you did not find the answer you were looking for, do not hesitate to contact us:
By phone :+ 33 (0)9 77 50 13 48
By e-mail : info@oresme.fr



 

If you are a landlord  :

 

What are the registration requirements ?

 

You must be a private owner, offer a furnished accommodation in accordance with our Quality Charter and commit yourself to respect the functioning and displaying conditions of Oresme over a year (which is the term of your registration starting from the date of your subscription).

 

How to register ?

 

You fill in the registration form and send back to us the summary of your request together with the Quality Charter dated and signed with your payment. Then you choose a username and after receiving the required documents, we will create your personal account and give you the codes enabling your access to it.

 

What is the personal account for ?

 

Your personal account enables you to manage yourself the vacancies of your accommodation offer and to change your ad if necessary. It also enables you to add other offers.

 

What is the Quality Charter ?

 

The Quality Charter is a document that you sign during your subscription which commits yourself to respect some rules concerning the offered accommodation, welcoming and behaviour towards students.

 

How is my accommodation offer displayed ?

 

Your offer is entered in our database as an accommodation sheet. In order to make searches easier for our students, we will classify your accommodation (rating of 1 to 5 stars) according to the criteria established in the Quality Charter. Depending on the availabilities you indicate, the search engine will display your ad according to the students requests’ criteria.

 

What is the cost of a subscription and for how long does it last ?

 

The subscription to Oresme costs 20 euros (all taxes included) for the 1st subscription, which enables the display of your offer over a year (starting from your registration date), and it costs 10 euros for any additional accommodation, under the same conditions (display over a year starting from the registration date of the additional accommodation).

 

How am I contacted by the students interested in my offer ?

 

Students interested in your offer can contact you in function of the way of contact you chose during your registration:
Either by phone, by e-mail or by letting us passing on the messages to you.
At your request we give them your phone number or e-mail address or pass on to you the messages that students wrote to you inviting you to contact them.

 

 

 

 

 

Who is in charge of establishing the tenancy agreement ?

 

It is up to you and your future tenant to establish it. Oresme is not an estate agency, it only puts landlords in touch with students.

 

If I find a tenant what am I suppose to do ?

 

You both sign the Trust Charter and send it back to us. Then you have to update the vacancies of your accommodation as soon as possible (if you don’t have a computer we can do it for you all you have to do is call us 48h in advance). At the end of the student’s stay you send us back the satisfaction survey.

 

What is the Trust Charter ?

 

This is a commitment from you to respect the renting conditions and from your future tenant to behave in compliance with these conditions in the interest of everybody. Oresme commits itself to respect the clauses of this charter and to cross of the list those who will not honour it.

 

What is the satisfaction survey ?

 

 This is a document filled in by both landlords and students enabling the gathering of all testimonials, in order to make the other landlords and students benefit from it and solve the possible difficulties experienced by both sides.

 

Can I put other ads of my offer in other newspapers or websites ?

 

Of course, there is no exclusive right concerning your subscription or the display of your offers on our website.

 

I don’t have a printer at home, how can I register ?

 

You can fill in the registration form on line and ask us to send you the necessary documents to finalize your registration by post.

 

Can I register even if I don’t have access to Internet at home ?

 

Of course, all you need to do is to ask us to send you all the documents by post by contacting us at Oresme chemin de pierrefeu 26400 Crest France or by phone on +33 (0)9 77 50 13 48 or on our website directly in our documentation’s column.

 

 

 

 

Can I amend my advertisement ?

 

Yes, thanks to your personal account you can amend at any time any of the following details of your offer : equipments, proximity/access, tenant preferences, feature and the price of the rent.
If you wish to amend any other information please contact us.

 

 

 

 

I have several accommodations, how can I register all of them ?

 

After your first registration, you can add other ads from your personal account just by following the procedure indicated. For each new accommodation added you will have to pay an annual subscription of 10 euros (all taxes included) and sign the Quality charter.

 

Can I cancel my registration ?

 

In theory, your registration is for a 1-year term. However, you can change your details or ask us to delete them at any time by writing us at:
Oresme chemin de pierrefeu 26400 Crest France
Display charges (the cost of your annual subscription) are taken for granted by Oresme even in the event of a cancellation.

 

Can I join a picture of my accommodation ?

 

We haven’t set up yet a space dedicated to accommodations’ pictures which means that it's not possible for the moment.  

 

As an estate agency can we display ads on your website ?

 

No, in compliance with our ethical approach we will not accept any offer from estate professionals letting or managing properties for someone else, nor from any other intermediary.

 

As a « lessor of furnished flats » can I display ads on your website ?

 

Yes, we can accept them on condition that you own these furnished flats and that you are not managing it for somebody else.

If you did not find the answer you were looking for, do not hesitate to contact us:
By phone : + 33 (0)9 77 50 13 48
By email : info@oresme.fr


If you are an advertiser :

 

What are the registration requirements ?

 

You must be the owner or legal representative of a company likely to be put in our town/district information and to interest students coming to live in your area for several months. Furthermore you commit yourself to respect the conditions of functioning and displaying of Oresme for the whole term of your subscription.

 

How to register ?

 

You fill in the registration form on line and send us back the summary of your request together with your payment (20 euros all taxes included) for the display of your ad in our information column over a year (starting from your registration date). We will then give you a reference number for your ad as well as its location on our website and the confirmation of its display and possibly the creation of a link to your website.

 

Can I display a picture of my company ?

 

Yes you can send us a picture of your company which must be exempt of copyrights and royalties and match the standards specified by Oresme. You can load it on our website or send it together with the other documents, or you can also ask Oresme to take it for you – this service is free of charge – in that case you commit yourself not to question it (contrast quality, viewing angle, etc…).

 

What does a subscription cost ? How long does it last ?

 

The cost of a subscription for the display of an ad in our information service for a year (starting from your registration date) is 20 euros all taxes included.

Where can I find my ad ?

 

Once you registered, we will inform you of your ad’s location in our information service.

 

Can I amend my advertisement ?

 

After receiving the confirmation of your registration indicating the location of your ad, you have 8 working days to check its content and inform us of any error.

 

Afterwards you can contact us :

 

Either by post to :
Oresme service annonces chemin de pierrefeu 26400 Crest France
Either by e-mail to :
annonces@oresme.fr

 

 

 

 

 

I don’t have a printer at home, how can I register ?

 

You can fill in the registration form on line and ask us to send you the necessary documents to finalize your registration by post.

 

Can I register even if I don’t have access to Internet at home ?

 

Of course, all you need to do is to ask us to send you all the documents by post by contacting us to
Oresme chemin de pierrefeu 26400 Crest France
or by phone on + 33 (0)9 77 50 13 48
or directly on our website directly in our documentation’s column.

 

 

 

Can I cancel my registration ?

 

In theory, your registration is for a 1-year term. However, you can change your details or ask us to delete them at any time by writing us to:
Oresme chemin de pierrefeu 26400 Crest France
Display charges (the cost of your annual subscription) are taken for granted by Oresme even in the event of a cancellation.


If you did not find the answer you were looking for, do not hesitate to contact us:
By phone : +33 (0)9 77 50 13 48
By email : info@oresme.fr



 

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